Repeat Prescriptions

Repeat prescriptions can be re-ordered using the following methods:

  • A list of repeat medication can be viewed and ordered online through Patient Online Access.
  • By submitting the right hand side of the prescription slip to the Surgery.
  • Repeat medication can be viewed by pharmacies if patients choose to use a nominated pharmacy and electronic prescribing. However, all repeat prescription requests have to be submitted direct to the Surgery. Please note that patients cannot request their repeat prescriptions from their nominated pharmacy.
  • Postal requests, right hand side of the prescription to be posted to the practice. Include a stamped, self addressed envelope.

Please allow 48 hours for requests to be dealt with (for postal requests patients should allow one week). Prescriptions requested on Friday will be available on Tuesday. Prescriptions requested over a public holiday will take an extra day to process.

Please note, patient should indicate on the repeat request slip or online form which drugs they require when a request is made. If a patient has left the form blank and it is not obvious from their computer record which medication is needed, the practice will try to contact the patient to confirm what medication is needed. The prescription won’t be issued until we have this information to avoid waste and in the interest of patient safety.

Online Prescription Request (Patient Access)

To register for online services, please fill and return by email/post the Patient Online Registration Form below, so we can help you with the registration. All registrations require photo ID.

Email:hillccg.ladygate@nhs.net

The reception team will issue and send by email your secure log in details.

Please note that only prescriptions that patients are going to be using for long term will be added to your repeat prescription. Prescriptions that need reviews more frequently than six month will be on acute and you will not be able to request these without doctor’s authorisation.

Patient Online Services Registration Form

Prescriptions Charges and Exemptions

For information on prescriptions charges and exemptions from prescription changes please visit https://www.nhs.uk/using-the-nhs/help-with-health-costs/get-help-with-prescription-costs/

Be self-care aware

Practices across North West London no longer routinely prescribe medicines which are available to buy over the counter in pharmacies, supermarkets or other shops.

If the medicine you need today can be bought without a prescription, we may ask if you are willing to buy it

Your Neighbourhood Professionals. Just a Click Away!
Your Neighbourhood Professionals. Just a Click Away!