How can I Order my Repeat Prescription?
The quickest way to order a repeat prescription is online via the NHS App/Website or through Patient Access:
Non-urgent advice: Please allow up to 2 working days (excluding weekends and holidays) for us to prepare your prescription and have it signed by a doctor
Please allow sufficient time to order your repeat medication so that you do not run out and it affords the Pharmacists more time to prepare your medication.
You can request your medication up to 7 to 10 days before you run out. In certain circumstances exceptions can be made, please contact the surgery by email to nhsnwl.ladygate@nhs.net.
Prescriptions will be sent electronically to your nominated pharmacy
Prescriptions will be sent electronically to your nominated pharmacy. If you have not nominated a pharmacy you can do this in the NHS app. Please visit this NHS website to find out more about nominating a pharmacy Nominating a pharmacy – NHS App help and support – NHS (www.nhs.uk)
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review.
To book a routine appointment:
- Request an appointment online
- Phone us Monday to Friday, from 10.00am to 6.30pm
- Visit the surgery and speak with a receptionist, Monday to Friday from 10.00am
Medication Queries
If you have a query about your medication the best place to go is your local pharmacy. Pharmacists are qualified medical professionals and experts in medication. They will advise you if your query needs to be sent to a GP.
If you do not have a usual pharmacy you can find your local one by visiting the NHS pharmacy finder website and entering your postcode Find a pharmacy – NHS (www.nhs.uk)
If after speaking to a pharmacist, you feel your query has not been answered please submit a Patch form or book an appointment both of which can be done through the NHS app.
NHS Medicines A to Z
Order your medication online via the NHS App
The NHS App lets you order your repeat prescriptions and access a range of other NHS services.
Order your medication online via Patient Access
Login to Online Services
Register for Online Services
Prescription charges
Find out more about prescription charges on nhs.uk.
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.